- they don't even install the game, the perpetual "I'll try this later" barrier. Nothing much we can do.
- they install it, but it doesn't work for them. I hope this one isn't actually much of a problem.
- it works, but they are turned off by the ugliness. Again, we can only hope those aren't too many people, they should roughly know what they're getting into.
- they can't figure out how to play. Well, we have the semi-tutorial now, but it's not yet in a version presented to newcomers (for good reasons). I suppose the unexplained 'weird' default keyboard layout in 0.2.8 is costing us a lot of players.
- they go online and have a problem with the game type ecosystem. For example, while HR may appear newbie friendly, the true gameplay of it simply is invisible because it happens on the .1 mm gaps. And of course, there's this:
it's not just a problem costing us Fortress players, it's costing us players because it probably describes quite a few general first contact experiences. I'm currently working on code that should keep new players away from servers they can't actually play on (simple in theory: export some settings to the server browser, display potential problems and incorporate them in the sorting once epsy is done with his stuff), so at least it gets turned into a pure Fortress problem.compguygene wrote:Barrier of entry to Fortress: Find a server where people are playing. Get asked to leave, because it's a clan practice or clan challenge. Or, if your lucky, go to MB53's server or a Ladle server where people are playing. Oh wait, how do I join a team. If somebody tells you how to auth, and usually they don't, get setup with auth. Go back to the server, if people are still there. If they are, within 10-15 minutes they leave to go play pickup. So, you go to the pickup server, or maybe you start there. You can't play there either. You give up and go back to playing in a server that you normally play in. Obviously this "Fortress" stuff looks fun, but whats the point when you can't play.
Off to do a user history histogram from the master logs. You made me curious how many players stay how long and what percentage of downloaders actually arrives online.